Arby’s…apparently they have $%&@ to do!

So I just went to Arby’s to grab something quick to eat….you know…because it’s “fast food”. For some reason I had the urge to go inside and order. Call me crazy but it sounded fun. So I pull on the door at 9:40 and it’s locked even though the sign said the dining room was open until 10 p.m. Immediately I think to myself….they have $%&@ to do and they need to get out of there. Maybe a hot date, a business meeting….oh wait….they’re probably catching the red-eye to Paris just in time to have croissants for breakfast! NO! They don’t have $%&@ to do! They work at Arby’s!

How hard is it to stick to the hours of operation? Last time I checked the employees there get paid hourly. Hell maybe something changed and they’re getting bonuses for hitting daily quota and don’t feel the need to work any longer than they have to!

Anyways….I pull around to the drive-thru and amazingly enough it’s still open…WOOHOO! I ordered a French dip sub (I don’t know why I’m stuck on France in this article), a Super with no sauce (but I wanted packets of Arby’s sauce. Don’t ask why just go with it) and onion petals (which come with Tangy Southwest Sauce). When I pull up to the window the guy asks me “You wanted that Super without sauce right?”. Wow…an employee that cares. I guess in the 10 seconds it took me to go from ordering to the window I might have changed my mind. So I pay, get my food and drive off. For some reason I didn’t think to check my order assuming it wasn’t that complicated….then again….were obviously in a hurry to get out of there.

Half way home, on a hunch, I decided to check the order. No Arby’s sauce, no Tangy Southwest Sauce (which comes with the onion petals just like it says on the menu) and for some reason I got an apple pie. I guess they were just showing me some customer appreciation…..or they didn’t bother reading the damn order!

I went back, got what I needed and went home. I took the food out and saw that my Super was in a plastic container, which is obviously more cost effective and better for the environment than paper. I also noticed they didn’t put any napkins in the bag. I guess that was the trade off for the free apple pie they gave me.

Anyways…..the point is I’m pissed.